In light of the changes to Data Protection law (GDPR) we have updated our privacy policies. Keeping our patients, and their information, safe and protected is of paramount importance to us. As always we are constantly seeking to improve and better our services so please do not hesitate to contact us should you have any queries or issues. Patient Privacy Notice Holme Pharmacy, as the Data Controllers, process your personal data, which includes your name, contact details, prescription medicines and data from other pharmacy and health care services we provide to you (including, for example, pharmacy medicines, medicine use reviews and flu vaccinations) for the purposes of: -Your care – providing pharmacy services and care to you and, as appropriate, sharing your information with your GP, suppliers and others in the wider NHS. - Our payments – sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments; and, Management – sharing only limited information with the NHS Business Services Authority and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.
We are committed to protecting your privacy and will only use information collected lawfully in accordance with: - The General Data Protection Regulations Legislation (GDPR) - Human Rights Act 1998 - Common Law Duty of Confidentiality - Health and Social Care Act 2012 - NHS Codes of Confidentiality and Information Security We hold your information for as long as advised by the NHS which is detailed in our Retention Policy. You have a right to a copy of the information we hold about you, generally without charge. You may seek to correct any inaccurate information. We process your personal data in the performance of a task in the public interest, for the provision of healthcare and treatment and the management of healthcare systems. A pharmacist is responsible for the confidentiality of your information. You may object to us holding your information. In the event of a complaint, please contact Keith Ridley, Superintendent Pharmacist or Victoria Clark, Operations Manager. You may also lodge a complaint with the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF - Enquiry Line: 01625 545700 or online at www.ico.gov.uk. Please ask if you want more information. You may choose to opt out of the NHS using your data for planning and research purposes – please ask for details. Our Data Protection Officer is Dr Katherine Martin who can be contacted on 01430 861871.